Credit: Wordle.net
Small business clients so often ask about CRM software that I have pulled together a quick CRM software comparison for this market.
CRM Software Alternatives and Prices
These “software as service” products charge monthly by various factors such as users or contacts or online storage. Some integrate through API with full-featured email programs. Some interface with major accounting programs like Quickbooks. Most offer a 30 day free trial. Links below are to feature and pricing pages, not the company home page.
Contactme $7.42 per month unlimited users
HighriseHQ Basic level $24 per month up to 6 users
MethodCRM $20 per user per month. Quickbooks sync
Salesforce $5 per user per month
Sage ACT $39 per month (unclear number of users) Also available in-house
vTiger $12 per month per user
Zoho Free for 3 users
In House Software
Maximizer $229 one user one time
Sage ACT $269.99 for up to 10 users
CRM with Gmail
Streak “Streak is currently free while in Beta and there will always be a free plan. In the future, Streak will offer paid premium features.”
CRM Decision Factors
In his CRM software comparison How to Choose CRM Software: A Buyers Guide for Small Business, Christophe Primault recommends that you choose a product designed for your size business and your budget. He further suggests that if you do not now have CRM software you choose a program designed for small businesses and startups. If you want software to increase customer engagement and drill-down, choose some with features like email software integration or analytical tools. See also tips on what to avoid with CRM.
Your Turn
What programs have I missed in the CRM software comparison? Which one to you like and use? Please leave me a comment.
